TERMS OF SERVICE

Last Updated: [11/2/24]

Welcome to Alva Dean Consulting ("ADC," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at www.alvadeanconsulting.com (the "Site") and the services we offer (collectively, the "Services"). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.

1. Who We Are and How to Contact Us

Alva Dean Consulting is a professional consulting firm specializing in mental health and holistic wellness practices.

Contact Information:

2. Acceptance of Terms

By accessing or using our Site and Services, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use our Site or Services.

3. Use of the Site and Services

3.1 Eligibility

You must be at least 18 years old to use our Services. By using our Site and Services, you represent and warrant that you meet this eligibility requirement.

3.2 User Conduct

You agree not to use the Site and Services for any unlawful or prohibited purpose. You will not attempt to gain unauthorized access to any part of the Site or Services, other accounts, or computer systems or networks connected to the Site or Services.

4. Sales, Delivery, and Return Policies

4.1 Sales

All sales are subject to acceptance by ADC. We reserve the right to refuse or cancel any orders placed for our Services.

4.2 Delivery

We will deliver our Services in accordance with the agreed-upon schedule. Any delays will be communicated promptly.

4.3 Returns and Refunds

Due to the nature of consulting services, refunds are provided only under specific circumstances, which will be detailed in a separate agreement prior to the commencement of Services.

5. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express

  • Bank Transfers

  • Digital Payments: PayPal, Venmo

All payments must be made in US Dollars $ unless otherwise agreed upon in writing.

6. User Contributions and Public Comments

6.1 User Content

Our Site may include interactive areas where you can post comments or other content ("User Content"). You are solely responsible for your User Content.

6.2 Content Standards

User Content must not:

  • Infringe any copyright, trademark, or other intellectual property rights.

  • Contain any material that is defamatory, obscene, offensive, or otherwise objectionable.

  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

6.3 Prohibited Actions

  • You may not share links to protected Site assets, including images and videos, without our express permission.

  • You must not misuse any interactive services by knowingly introducing viruses, trojans, worms, or other material that is malicious or technologically harmful.

7. Reporting Copyright Infringement

If you believe that any User Content or material on our Site infringes your copyright, please notify us at [Your Email Address] with the following information:

  • A description of the copyrighted work you claim has been infringed.

  • A description of where the infringing material is located on the Site.

  • Your contact information (name, address, telephone number, and email address).

  • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner.

  • An electronic or physical signature of the person authorized to act on behalf of the copyright owner.

8. Intellectual Property Rights

8.1 Ownership

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of ADC or its content suppliers and is protected by international copyright laws.

8.2 Restrictions

You may not:

  • Use any content from the Site for commercial purposes without obtaining a license to do so from us.

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without express written permission.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located within [Your Jurisdiction].

10. Privacy Policy

Your use of the Site and Services is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy carefully.

11. Changes to the Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting on this page. Your continued use of the Site and Services after any such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

PRIVACY POLICY

Last Updated: [11/2/24]

At Alva Dean Consulting ("ADC," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and store your personal information when you use our website located at www.alvadeanconsulting.com (the "Site") and our services (collectively, the "Services").

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Contact Information: Name, email address, mailing address, phone number.

  • Professional Information: Company name, job title, industry.

  • Payment Information: Credit card details, billing address (processed via secure payment gateways).

1.2 Usage Data

We collect information on how you access and use the Site ("Usage Data"), including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of your visit

  • Time spent on pages

  • Unique device identifiers

  • Other diagnostic data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

2. Why We Collect Information

We collect your information to:

  • Provide and maintain our Services.

  • Personalize and improve your experience.

  • Process transactions and send you related information.

  • Communicate with you, including responding to inquiries and providing customer service.

  • Send promotional materials and other communications.

  • Monitor and analyze usage and trends to improve our Site and Services.

3. How We Collect Information

3.1 Directly from You

We collect information when you:

  • Fill out forms on our Site.

  • Subscribe to newsletters.

  • Register for events or webinars.

  • Contact us via email or phone.

3.2 Automatically

We automatically collect Usage Data and information through cookies and other tracking technologies when you interact with our Site.

4. How We Use Your Information

We use your information to:

  • Deliver the Services you have requested.

  • Manage your account and provide customer support.

  • Process payments and prevent transactional fraud.

  • Send administrative information such as updates to terms and policies.

  • Enforce our Terms of Service and other legal terms.

5. How We Share Your Information

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

5.2 Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

7. Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small data files placed on your device when you visit a website. They are widely used to make websites work more efficiently.

7.2 How We Use Cookies

We use cookies to:

  • Remember your preferences and settings.

  • Understand and save your preferences for future visits.

  • Compile aggregate data about Site traffic and interactions.

7.3 Your Choices

Most web browsers automatically accept cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request that we correct any inaccuracies.

  • Deletion: Request that we delete your personal information.

  • Objection: Object to certain processing activities.

To exercise these rights, please contact us at: ian@alvadeanconsulting.com.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: ian@alvadeanconsulting.com

By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.